Processing and Shipping Times

Order are generally shipped within two business days of being placed.  UPS and USPS provide estimated shipping times.  Please note that these are not guaranteed.  If you have an important deadline please email us or call.  During peak periods (i.e. holidays) estimated processing and transit times are often longer than estimated.

Free Shipping Promotion

If your order totals $125 or more (before sales tax and after any discounts), you automatically get "FREE SHIPPING" in checkout within the lower 48 within the USA (we are sorry but the cost of shipping make us unable to offer free shipping anywhere else). Certain LARGE HEAVY items are not included and your shipping price will appear prior to checkout.

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight or shipping company or when you pick the item up - do not confuse them for additional shipping charges.

Items that are bought using free shipping always ship GROUND and through the method we deem most appropriate.

If you need an order sent faster, please email us at info@destinationpsp to arrange it or you can choose a paid service in checkout that will get it there faster for you.

Any shipping methods faster than ground does not qualify for free shipping.

For International Orders, Hawaii and Alaska (i.e If the shipping address is OUTSIDE OF THE USA or in Alaska or Hawaii), use Calculated Shipping Rates below.

Calculated Shipping Rates

For orders under $120 (before sales tax), expedited shipping options, shipments outside of the lower 48 states, Destination PSP offers various calculated shipping rates based on the weight of the item.

Pick-up

Destination PSP does offer item pick-up in our flagship store at
170 North Palm Canyon
Palm Springs, CA 92262.

All pick-up orders require payment of local and state sales tax regardless of the location of the order placed.

Delivery

Destination PSP does offer local delivery. For details please email us at Info@DestinationPSP.com

Indirect and Direct Signature requirements

Signature requirements apply to domestic US shipments ONLY

Orders $70 to $299.99 require an indirect signature.

This means that if the first delivery attempt is unsuccessful a note will be left at the address given under "Ship To". This note has the option for the customer to sign and the package will be left where specified by customer on the next delivery attempt.

Orders $300 and more require a direct signature.

A direct signature is obtained when the package is delivered to the shipping address and a signature is given to the delivery person. The signature cannot be left on a note, delivery notice, or any other method. It must be in person.

If after the third delivery attempt the necessary signature type has not been obtained, the package will be returned to Destination PSP. In the event a package is returned due to lack of signature, the purchase amount will be refunded, minus the cost for shipping even if order was eligible for free shipping. The shipping cost includes from Destination PSP to the shipping address and from the shipping address back to Destination PSP.

Example:
Order subtotal = $100
Shipping cost = $10 one way (so x 2 for shipping TO you and BACK to us)
Total refund = $80